Contact WellnessLiving Support
At WellnessLiving, support is available 24/7 to assist your business whenever you need help! Whether you have a question about your software, need technical assistance, or want guidance on best practices, we’re here and ready to assist.
Reach out to us!
To keep things secure and make sure you get help quickly, reach out using an email or phone number linked to your staff profile or location in WellnessLiving.
Here’s how you can access WellnessLiving support quickly and efficiently.
Live Chat Support
Get clear, accurate answers within seconds with Isaac, our AI agent!
Isaac AI answers 4 out of 5 questions on the spot by pulling from our most trusted help articles — offering tailored, step-by-step guidance you can count on. And if you ever need a human touch, our team is just one click away.
Sign in to WellnessLiving on your desktop, then click the Messenger icon in the bottom-left corner to open a new chat.
Select Ask a question to receive instant answers from Isaac.
You will also have the option to Talk to a Person to be connected with a human on our Customer Solutions team if you don’t find the answers you’re looking for.
Email Support
Get answers quickly by using the email linked to your staff profile in WellnessLiving, which helps us authenticate your request.
To submit a support request by email, contact [email protected].
Want to use a different email or phone number? Edit your existing staff profile with the new contact information, or create a new staff profile and sign in before reaching out.
Phone Support
For quick authentication, call us from the phone number saved to your staff profile or your business location’s phone number in WellnessLiving.
Regional Toll-Free phone numbers:
North America: 1 855-651-1114
Australia: +61 1800 959 972
United Kingdom: +44 808 502 0555
Your call will be directed to the support specialist best suited to help you. If you’re short on time, you can also choose to:
Request a callback
Switch to live chat — using a text message link sent to a phone that can receive text messages
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