WellnessLiving offers three subscription plans for FitLIVE. You can view the details of your subscription plan on the Subscription Plans page, such as the monthly fee, the number of active licenses you have, and more. To host multiple virtual services simultaneously at different locations, you will need to purchase additional FitLIVE licenses.
To learn how to purchase a FitLIVE license, see Purchasing a FitLIVE license.
Note: Staff members can upgrade or downgrade a subscription plan, but can't reduce the number of FitLIVE licenses. To reduce the number of FitLIVE licenses, please contact WellnessLiving Support.
View your FitLIVE subscription plan
To view your FitLIVE subscription plan, complete the following:
Click the App Drawer button
then click View All> FitLIVE.
On the FitLIVE menu, click Subscription Plans.
Upgrade or downgrade your FitLIVE subscription plan
To upgrade or downgrade your FitLIVE subscription plan, complete the following:
Click the App Drawer button
then click View All> FitLIVE.
On the FitLIVE menu, click Subscription Plans.
n the Subscription Plans page, upgrade or downgrade your subscription plan:
To upgrade your subscription plan:
Under Pricing Made Simple, click UPGRADE below the subscription plan you want to upgrade.
If you want to subscribe to the basic plan, click CONNECT and sign in to your Zoom account.
In the confirmation popup, click Submit Payment.
To downgrade your subscription plan:
Under the plan you want to downgrade to, click DOWNGRADE.
In the confirmation popup, click Submit Payment.
FitLIVE subscription plans and fees
Plan | Description |
Basic | This plan is free and requires businesses to connect to a Zoom account that has a Zoom Basic license. Each business can only connect to one Zoom Basic license and host one meeting at a time. With the Basic plan, businesses can host meetings for as long as 40 minutes with up to 100 participants. |
Advanced | This plan is priced at $19 USD per month per location and requires businesses to connect to a Zoom account that has a Zoom Pro license or higher. With the Advanced plan, businesses can enjoy all the benefits that come with the Basic plan, plus host simultaneous meetings and include over 100 participants (Zoom Business or Enterprise licenses required) in a meeting. |
Professional | The plan is priced at $29 USD per month per license and doesn’t require any Zoom license. Each business can host up to 99 meetings at the same time, depending on the number of FitLIVE licenses they have. With the Professional plan, businesses can enjoy all the benefits that come with the Basic and Advanced plans, plus the ability to purchase licenses and customize meetings from WellnessLiving, host up to 300 participants, and automatically upload meetings to FitVID on Demand. |