Release 67 is here! 🚀
This release brings major enhancements to how you manage payments, payroll, and in-store transactions. From flexible installment rescheduling to real-time membership hold notifications and a streamlined payroll experience, every update was designed to help you save time and operate with confidence.
Behind every feature is a story—meet the customers who inspired many of the updates in this release.
Let’s dive in!
What’s New
More Updates
What’s New
Easily reschedule future payments in payment plans
What is it?
You can now reschedule any future, unpaid installment in an payment plan—without changing the plan’s structure or totals. This makes it easy to accommodate one-off client requests or calendar conflicts while keeping payments on track.
Key features
Click to reschedule – Click any future unpaid date to open a calendar and choose a new one
Real-time updates – New date is reflected instantly in the payment plan
Edit tracking – See who changed the date, with an “Edited” badge and editor info
📍Go to Client Profile > Account > Passes & Memberships. Click the Action button ⋮ for the service, then select Payment Plan. Select any future unpaid date to open the calendar and select a new date.
New Notification: Membership Hold Confirmation
What is it?
When a client’s membership or pass is placed on hold, they now receive a clear notification—by email, SMS, or push—letting them know exactly what to expect. You decide how and when the message is sent, helping you stay transparent and client-friendly.
Key features
Flexible delivery – Choose email, SMS, or push notification to match client communication preferences
Customizable timing – Send the message when the hold is applied or when it begins
Professional presentation – Clients get clear communication with no extra work for staff
Enabled by default – New businesses have this notification turned on automatically
📍Go to Setup > Notifications > Client Notifications to configure the hold notification and choose your delivery method.
Redesigned Payroll Reports: Clearer Data, Smarter Filters
What is it?
We’ve overhauled the Payroll Details and Payroll Summary reports to make them easier to read, filter, and export. From clearer time formatting to redesigned summary cards and improved column logic, this update helps you get a clearer view of staff pay, tips, and service attendance.
Key features
Grouped summary cards – Organized by Compensation and Attendance with tooltips
Refreshed columns – Simplified layout and updated labels for better clarity
Clickable insights – Drill into pay, hours, and services directly from the report
📍Go to Reports > Staff > Payroll Details or Payroll Summary to explore the updated layout.
[Coming Soon] Deeper insights with the redesigned Marketing Campaigns reports
What is it?
We’ve completely rebuilt the Marketing Campaigns reporting experience to help you better understand your email performance. With clear metrics, engagement summaries, and new tools to explore recipient and link activity, it’s never been easier to see what’s working and make smarter marketing decisions.
Key features
All-new performance metrics – Track the effectiveness of every campaign with new insights like open rate, click rate, click-to-open rate (CTOR), and unsubscribe count.
Easy-to-scan summary cards – Instantly assess campaign health with at-a-glance stats for Total Campaigns, Sent, Scheduled, Failed, and key engagement rates.
Drill-down recipient tracking – Click into any campaign to open the Detailed Marketing Campaign Report, where you can see each recipient’s delivery status and click behavior.
Link-level click analysis – Discover which links drive the most engagement so you can optimize content that gets results.
📍Go to Marketing > Campaigns Report to explore your redesigned campaign analytics.
More Updates
Staff Backend
Redesigned revenue category setup – Managing revenue categories is now faster and more intuitive with a cleaner page design, search and select dropdown, and improved editing options.
Appointments
Clearer receipts for visits paid with a membership – Visit receipts now show full price and tax breakdowns even when paid with a membership, helping clients with insurance claims and accurate records.
Calendar Integration
Google Calendar sync now blocks time across enterprise locations – Appointments booked in one enterprise location now mark staff as unavailable in other enterprise locations linked to the same Google Calendar, preventing double bookings.
Client Portal
Expanded phone number privacy setting – The toggle to hide your location’s phone number now also applies to the Achieve App, helping reduce calls and guide clients to email instead.
Clearer relationship section in Self-Registration Kiosk – The 'Add Relationship' option is now moved to its own section, making it clear that adding relationships is optional during client sign-up.
Marketing Suite
Packages now supported in Lead Capture widget – You can now assign packages as free offers in lead forms, streamlining onboarding and reducing manual steps for new client sign-ups.
We’d love to hear what you think about this release—share your feedback in our Community Forum!