Understanding revenue categories
Revenue categories are a way to track and analyze sales activity. When creating or modifying a service, Purchase Option, package, gift card, product, or Book-a-Spot asset, you have the option to assign it to one or more revenue categories or create new revenue categories.
Additionally, when transactions and payments occur at your business, they may be automatically sorted into the default revenue categories. Default revenue categories are automatically generated for your business as items are added to them. When these categories are empty, they won’t appear in WellnessLiving.
Default revenue categories
Uncategorized – Items without an assigned revenue category.
Surcharges – Additional charges on a payment.
Tips – Tips that were paid with transactions or appointments.
Fees – Penalty fees for late canceled or no show visits, or a failed final payment reattempt.
Account Payments – Payments made by clients toward account balances.
Gift Card – Sales of gift cards. This category will only be used if you do not create a custom gift card revenue category.
What you can do with revenue categories
Use revenue categories to manage your sales or income reports. Here are a couple of ways you can do so:
Assign a revenue category when you want to organize and filter data using specific variables for sales or income reports.
This normally applies to primary groups like Appointments or secondary groups such as massages, facials, or spa treatments.
Use revenue categories created by the system to view and sort data related to transactions, including failed payments, account payments, surcharges, and tips.
Assign a product or service to one revenue category to easily find transactions involving that item using the Sale Summary Per Revenue Category Report, or by filtering the All Sales Report by revenue category.
Key tips
Limitations to assigning revenue categories
You can assign more than one revenue category when you want to organize and filter data by combining more than one variable.
For example, if you want to combine a primary group such as appointments, classes, products, memberships, or gift cards with a secondary group, or if you want to view a specific offering in the secondary group (for example, if you want to create sales reports for all stone massage or body wrap services).
If you assign an item with more than one revenue category, the Sales with Revenue Categories Report and Sale Summary Per Revenue Category Report will display duplicate transactions for each additional revenue category assigned.