Contact information for merchant processors and ACH providers

If you have questions about your merchant processor, like checking transaction statuses for your business, please reach out to the merchant processor directly. Check the table below for their customer care contact details.

For additional information related to your merchant processing, please contact WellnessLiving’s Merchant team by calling 1-888-668-7728 or emailing [email protected].

Merchant Processor	Contact Information
Argus Merchant Services	Customer Care Phone: 1-888-459-0660 Email: [email protected]
Barclays	Customer Care Phone: +44 (0)1604 269518
First ACH	Customer Support Phone: 1-877-770-7058 Email: [email protected]
Nuvei (formerly Pivotal)	Customer Service & Technical Support Phone: 1-866-687-3722 Email: [email protected] Online Payment Solutions Phone: 1-866-870-6927
Paragon (formerly Direct Connect)	Customer Care Phone: 1-800-884-5208, option 1 Email: [email protected] Account Setup Phone: 1-800-884-5208, option 2 Email: [email protected] Technical Support Email: [email protected]
PayArc	Customer Support Phone: 1-877-203-6624 (Phone support available from 8:00 a.m. to 1:00 a.m. EST.) Email: [email protected]
Payrix (formerly IntegraPay)	Customer Support Phone (Australia): 1-800-893-804 Phone (New Zealand): 0800-480-054 Email: [email protected] Website: https://www.payrix.com.au/support Refund Processing Applications Email: [email protected] For more information on applying for refund processing, see Applying for refunds with Payrix.
Paysafe (formerly Optimal Payments)	Merchant Support Phone: 1-888-709-8753, option 1, then 1 Email: [email protected] Technical Support Phone: 1-888-709-8753, option 1, then 2 Email: [email protected]
QuickPay (formerly PayChoice)	Customer Care Email: [email protected] or [email protected]

Merchant Processing

Enrolling into the Apple Developer Program as an organization

Refunding a transaction or purchase

FAQ: Paragon chip and pin terminals

How to Contact Support FAQ