From a client’s membership payment schedule, you can make a one-time payment towards their membership fees outside of their scheduled payment cycle. If the client has an outstanding amount owing on their account, the one-time payment is applied to it before being applied to their next scheduled payment.
Note: One-time payments that exceed the client’s next scheduled payment are applied to future scheduled payments.
Make a one-time payment to a membership
To make a one-time payment to a membership, complete the following:
On the Top Nav Bar, click the Search button
, enter the client’s information in the box and select the client’s name.On the side menu of the client’s profile, click Account > Passes & Memberships.
Select the membership to make a one-time payment for.
Under the Action column of the membership, click the Action button
and select Payment Schedule.On the Payment Schedule page, click the Action button
and select One-Time Payment.On the One-time Payment page, click the Edit button
, enter the value of the payment, and select the payment method(s).If you select multiple payment methods, the payment will be split equally between the different methods.
You can adjust the amounts by entering a custom value under PAYMENT AMOUNT for each method.
Click MAKE PAYMENT.
The one-time payment is displayed in its own row on the payment schedule. The amount credited toward the membership’s payment schedule is listed under the Amount owed column and will be automatically used toward future scheduled payments.
If a staff member makes any changes to a client’s membership plan, the staff member’s name appears in the Edited section of the Payment Schedule.