To view the Unpaid Visits Summary Report, click the App Drawer button then click View All > Reports > Attendance > Unpaid Visits Summary.

The Unpaid Visits Summary Report is an attendance report that displays a summary of the number of clients with unpaid classes, appointments, assets, events, or gym visits during the selected date range. The summary cards at the top of the page provide an overview of the key information in the report.

Summary cards in the Unpaid Visits Summary Report

Summary card	Description
Classes	The total number of unpaid classes during the selected date range.
Appointments	The total number of unpaid appointments during the selected date range.
Events	The total number of unpaid events during the selected date range.
Assets	The total number of unpaid assets during the selected date range.
Gym Visits	The total number of unpaid gym visits during the selected date range.
Total	The total number of unpaid services during the selected date range.
Total	The total dollar amount in unpaid visits during the selected date range.

Headings in the Unpaid Visits Summary Report

Note: Click the numbers in the Class, Appointment, Asset, Event, and Total columns to view the Unpaid Visits Details Report filtered by your selection. For example, clicking the Event column number will show unpaid event visits for all clients.

Heading	Description
Client	The name, email, and profile image of the client with unpaid visits is listed in this column. Relevant details about this customer, such as pass status, waiver status, contract status, special notes, unpaid visits, and account balance will be noted here by small icons. Hover over any icon to learn more.
Class	The number of visits to classes that have not been paid for by the client.
Appointment	The number of visits to appointments that have not been paid for by the client.
Asset	The number of uses of Book-a-Spot assets that have not been paid for by the client.
Event	The number of visits to events that have not been paid for by the client.
Gym Visit	The number of gym visits that have not been paid for by the client.
Total	The total number of visits that have not been paid for by the client.
Value	The total cost of unpaid visits that the client owes to your business.

Advanced filters in the Unpaid Visits Summary Report

Filter	Description
Bookable Assets	Determines which Book-a-Spot assets to include in the report.
Classes	Determines which classes to include in the report.
Events	Determines which events to include in the report.
Appointments	Determines which appointment types to include in the report.
Client Types	Determines which clients to include in the report based on their client type.
Gym Visits	Determines whether to include gym visits in the report.