Each post on the Community Forum is associated with a ticket, which our support and development teams use to measure the progress of the question, issue, or request. On each post, you’ll find a badge that represents the status of the associated ticket.
For more information about using the Community Forum, see Using the Community Forum.
Question statuses
Status | Description |
 | The question is currently in review with a Community Forum Moderator and awaiting their response. |
 | The question can’t be answered without additional information from the customer. See the Forum Moderator’s response to the post to learn what additional information is required. |
 | All questions in the post have been answered. |
 | The question has been addressed and is no longer active. |
Reported issue statuses
Status | Description |
 | The issue is currently in review with a Community Forum Moderator and awaiting their response. |
 | The issue cannot be reviewed without additional information from the customer. See the Forum Moderator’s response to the post to learn what additional information is required. |
 | The issue is currently being reviewed by our development team. |
 | The issue is currently being worked on by our development team. |
 | The issue has been resolved and the fix is either available now or will be available in the next software release. |
 | A post reporting the same issue already exists on the Community Forum. |
 | The issue is not caused by a bug and won’t be investigated further. |
 | The issue has been addressed and is no longer active. |
Feature request statuses
Status | Description |
 | The feature request is currently in review with a Community Forum Moderator and awaiting their response. |
 | The feature request can’t be reviewed without additional information from the customer. See the Forum Moderator’s response to the post to learn what additional information is required. |
 | The feature request is gathering upvotes from other customers. The feature requests with the most upvotes will be prioritized. |
 | The requested feature will be built by our development team soon. Depending on the complexity of the request, the feature may be built immediately or assigned to an upcoming software release. |
 | The requested feature is currently not being worked on by our development team. |
 | The requested feature is currently being worked on by our development team. |
 | The requested feature has been built and is available now. |
 | A post requesting the same feature already exists on the Community Forum. |
 | The feature request has been determined to be invalid and won’t be built. |
 | The feature request has been addressed and is no longer active. |
 | The requested feature has been built and will be available in the next software release. |