Businesses using WellnessLiving can access the WellnessLiving Community Forum to communicate with other business owners, staff members at other businesses, and with WellnessLiving’s Subject Matter Experts.
From the forum, you can ask questions, report issues or bugs, and request new features.
When you create a post, other businesses will be able to view and reply to your post. When you like or follow a post, you’ll be notified via email about any activity involving the post.
WellnessLiving will prioritize building new features with the most upvotes on the Community Forum.
The Community Forum is divided into different categories corresponding to different areas of WellnessLiving. You can use the Questions, Issues, and Feature requests tabs on each category’s page to filter for the most relevant posts.
Each post is marked with a status. For more information, see Community Forum conversation statuses.
Users employing inappropriate language or engaging in disrespectful behavior will be banned from the forum. For more information, see Community Forum rules and regulations.
Key tips before you begin
Before creating a post, check the relevant forum category to make sure the topic doesn’t already exist.
Reported issues won’t be visible on the forum until they’re approved by a moderator.
Community Forum topics can only be upvoted once per individual business ID. If a staff member from your business has already upvoted a topic, the Upvote button won’t be visible to you or your other staff members. For more information, see Finding your business ID.
Ask a question
To ask a question on the Community Forum, complete the following:
Go to the Community Forum, then click CATEGORIES.
Select the category you want to ask a question about, then click ASK A QUESTION.
Enter a SUBJECT LINE and DESCRIPTION for your question.
Ensure that the correct CATEGORY is selected and under ISSUE TYPE, select Questions.
Under BUSINESS ID, enter your WellnessLiving Business ID. For more information, see Finding your business ID.
Under USER EMAIL, enter the email you use to log in to WellnessLiving, and click the Add button.
Under ATTACHMENTS, upload any relevant screenshots or videos. To learn how to take screenshots and screen recordings, see FAQ: How do I take a screenshot or screen video?
The more information you provide, the easier it will be to address your issue. You can attach a file in the following ways:
Under ATTACHMENTS, drag and drop a file into the field.
Click Drop file here or click to upload, then select the file you want to upload and click Open.
Click Save.
Report an issue or bug
To report an issue or bug, complete the following:
Go to the Community Forum, then click CATEGORIES.
Select the category you want to report an issue or bug for, then click REPORT AN ISSUE.
Enter a SUBJECT LINE and DESCRIPTION for your question.
Ensure that the correct CATEGORY is selected and under ISSUE TYPE, select Issues.
Under BUSINESS ID, enter your WellnessLiving Business ID. For more information, see Finding your business ID.
Under USER EMAIL, enter the email you use to log in to WellnessLiving, and click the Add button.
Under ATTACHMENTS, upload any relevant screenshots or videos. To learn how to take screenshots and screen recordings, see FAQ: How do I take a screenshot or screen video?
The more information you provide, the easier it will be to address your issue. You can attach a file in the following ways:
Under ATTACHMENTS, drag and drop a file into the field.
Click Drop file here or click to upload, then select the file you want to upload and click Open.
Click SAVE.
Request a new feature
To request a new feature on the Community Forum, complete the following:
Go to the Community Forum, then click CATEGORIES.
Select the category you want to request a new feature for, then click REQUEST A FEATURE.
Enter a SUBJECT LINE and DESCRIPTION for your question.
Ensure that the correct CATEGORY is selected and under ISSUE TYPE, select Feature requests.
Under THIS FEATURE WILL…, select an appropriate option from the list.
Under WAS THIS FEATURE AVAILABLE IN A PREVIOUS SOFTWARE YOU USED?, select whether this feature was available in a software you have used before.
Under WHICH SOFTWARE PROVIDER DID YOU USE?, enter the name of the software provider in which you have seen this feature.
Under WHAT WAS THE FEATURE CALLED?, enter the name of the feature that was in the other software.
Under BUSINESS ID, enter your WellnessLiving Business ID. For more information, see Finding your business ID.
Under USER EMAIL, enter the email you use to log in to WellnessLiving, and click the Add button.
Under ATTACHMENTS, upload any relevant screenshots or videos. To learn how to take screenshots and screen recordings, see FAQ: How do I take a screenshot or screen video?
The more information you provide, the easier it will be to address your issue. You can attach a file in the following ways:
Under ATTACHMENTS, drag and drop a file into the field.
Click Drop file here or click to upload, then select the file you want to upload and click Open.
Click Save.
Like, follow, or upvote a post
To like, follow, or upvote a Community Forum post, complete the following:
Go to the Community Forum, then open the post you want to like or follow.
Upvote the post:
To follow the entire conversation, click FOLLOW at the top of the page.
To like a reply to the post, click LIKE next to the reply.
To upvote a post, click UPVOTE at the top of the page.