Imagine your front desk working 24/7—never missing a call, answering every question instantly, and helping clients book while they’re still interested.
That’s exactly what CAASI does.
CAASI is your AI Front Desk and Wellness Concierge—a smart, always-on chat agent that lives directly on your website and in your app. It engages both prospects and existing clients around the clock—booking services, answering questions, handling scheduling, and even upselling your offerings.
Trained on over 20,000 hours of real conversations, CAASI doesn’t just chat—it converts, while saving your team hours and keeping your business open (and selling) day and night.
Let’s break down what CAASI can do for your business—and how to get started.
What is CAASI?
CAASI (pronounced “K-C”) is your always-on, on-brand AI agent that greets every client online—day or night.
CAASI also delivers smart support tailored to your offerings. Whether a client asks, “How can I relax with breathing exercises?”, “What’s a good post-workout routine?”, or “What should I do before my first facial?”, CAASI responds with helpful, relevant advice based on your actual services—whether you're running a fitness studio, spa, school, or specialty business.
This kind of personalized guidance builds trust, strengthens engagement, and encourages repeat visits—turning everyday questions into lasting client relationships.
Think of it like your best front desk staff—available 24/7 and never misses a question.
What can CAASI do?
CAASI does more than answer questions—it turns casual interest into confirmed bookings. Here’s what it can already do for you:
Recommends the Right Class—Automatically
Client asks: “I’m recovering from an injury—what class should I take?”
CAASI: Checks your live schedule, finds gentle options like restorative yoga or beginner Pilates, and links them to book.
The outcome: More first-time bookings + better fit = stronger retention
Answers in Your Voice and Policy
Client asks: “What’s your late cancellation policy?”
CAASI: Replies with your exact policy—worded the way you wrote it—so there’s no confusion.
The outcome: Fewer disputes, better expectations, stronger brand trust
Closes the Booking Loop
Client asks: “How much is a drop-in?”
CAASI: Links them directly to your live checkout flow instead of just quoting a price,
The outcome: Faster conversions with less staff time
How CAASI grows your business
While your staff focuses on the in-person client experience, CAASI handles interest, leads, and bookings—automatically.
Here’s how it drives real results:
Boosts sign-ups – Recommends the right class or service using your live data.
Builds trust – Replies in your brand voice, using your real pricing, policies, and offerings.
Converts leads – Understands your booking flow and turns interest into action.
Runs effortlessly – No extra setup or syncing. CAASI uses the data already in WellnessLiving.
Updates records automatically – New leads are instantly saved to client profiles and reports.
That means more bookings, stronger loyalty, and less time spent chasing leads—CAASI takes care of the follow-through, so you can focus on the experience.
Get started with CAASI
CAASI is already part of your WellnessLiving platform—no extra software, no tech headaches. Just turn it on and let it go to work.
Customize CAASI to Match Your Brand
Here’s how to make CAASI look, sound, and feel like your brand:
Learn how to set up CAASI with your voice, policies, and branding.
Use CAASI to Improve Client Experience and Spot Trends
Here’s how to use CAASI’s conversation tools to spot trends and improve service:
Master CAASI’s conversation tools so you can track questions, uncover client needs, and improve your service—all from one dashboard.