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Why can’t I open the Achieve Client App or Elevate Staff App?
Why can’t I open the Achieve Client App or Elevate Staff App?
Updated over 6 months ago

Question

The Achieve Client App or Elevate Staff App isn’t launching as expected. Why won’t the app open?

Answer

This may occur if you have too many applications running in the background on your device. If you have too many applications running in the background on your device, you must close all background applications or restart your device. If your app continues to freeze or crash, see Troubleshooting: The Achieve Client App freezes or crashes.

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