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Check-In App
Updated this week

To access client self check-in, download the WellnessLiving Check-In App on the Apple App Store or Google Play Store.

Understanding the Check-In App

The Check-In App is a mobile application you can set up to allow your clients to check in to your services from a dedicated mobile device.

There are two modes you can choose from after you open your app: Attendance mode and Check-in mode.

  • Attendance mode emulates the Attendance Kiosk, allowing your clients to sign up for and check in to classes and events directly from the attendance list.

  • Check-in mode emulates the Self Check-In Kiosk, allowing your clients to check in to services and gym visits. When the app’s in Check-in mode, you attach a barcode scanner in an accessible location so that clients can check in by scanning a barcode or key tag.

After clients check in using either mode, they’ll be marked as Checked-In on attendance lists and reports.

Getting started with the Check-In App

To get started with your Check-In App, complete the following:

  1. Install the app – Download and install the WellnessLiving Check-In App from the Apple App Store or Google Play Store.

  2. Configure your settings

    1. For Check-in mode, customize your Self Check-In Kiosk and Check-In App settings to determine how the app will work.

    2. For Attendance mode, customize your Attendance Kiosk and Attendance Mode in the Check-In App settings to determine how the app will work.

  3. Open the app – Sign in to the app on a dedicated studio tablet using staff login credentials.

  4. Determine how you want to use the app – Select Attendance mode or Check-in mode.

  5. Let clients check in – Let clients start checking in manually using the methods you’ve set up for them.

Key tips

  • Be sure to check out our Check-In Settings Manual for information on all check-in settings across WellnessLiving that dictate the way your check-ins work.

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