Processing time can be set to determine how much extra time is required for parts of an appointment.
Unlike padding time, processing time affects the duration and total length of an appointment. For example, a 30-minute appointment with an added 20-minute start time becomes 50 minutes. The total length is what clients will see when they book.
Key tips before you begin
Canceling an appointment will also cancel any allotted processing time.
Any assets associated with an appointment will be unavailable during the appointment’s processing time.
Staff members can’t be booked for other services in the same time slot as the processing time for one of their appointments.
Set processing time
To set processing time for an appointment, follow these steps:
Click the App Drawer button
then click View All > Setup > Services > Appointments.In the list, click the appointment you want to modify. Use the Search or add filters to easily find it.
Under Duration, click Include processing time.
Choose the number of hours and minutes required for processing time from the Start, Processing, and Finishing lists.
Click Save.