Setting

Description

Video Upload

The video you want to upload.

You must select and upload a video saved on your device. The video must be a .mov or .mp4 file, and the maximum size for the video varies depending on your subscription plan. If you’re on the Basic plan, the maximum file size per video is 2GB. If you’re on the Business or Enterprise plan, the maximum file size per video is 8GB.

If you’re modifying a video and want to replace the current video, click the thumbnail of the video to upload a new video from your device.

To determine which clients can view this video, you must select the video categories this video belongs to under Video Categories.

On the Subscription Plan page, Video Limit displays the maximum number of videos you can upload per location, and Videos Uploaded displays the total number of videos you’ve uploaded across all locations, including both published and unpublished videos. Total Uploaded displays the total amount of video storage used.

Note: Before uploading a video, it’s best to optimize your video for FitVID.

Publish

The publishing menu for the video you upload.

To determine when the video will be uploaded, set the Published option to ON and select the date and time when the video will be available on your Client Portal under the Published Date and Published Time fields respectively.

To determine when the video will be removed, set the Set Unpublished Date option to ON and select the date and time when the video will be removed from your Client Portal under the Published Date and Published Time fields respectively.

If you don’t set the Set Unpublished Date option to On, the video will remain on your Client Portal until you delete the video.

Video Name

The name of the video. Your clients can see the name you enter, so it should be both informative and brief. This is a required field.

Description

A description of the video. Your clients can see the description, so it should be both informative and brief. This isn't a required field, but it's highly recommended you provide a description to help your clients understand the content of your video.

Thumbnail Image

The thumbnail image for your FitVID Demand video. This image will be displayed to clients on the Watch Video tab of the Client Portal.

You must upload an image saved on your device. We recommend using a .png or .jpg file with an aspect ratio of 16:9. The supported minimum and maximum image dimensions are 640 x 360 pixels and 1920 x 1080 pixels respectively.

After you select an image, you can see a preview of the thumbnail and adjust it by clicking and dragging the image. The region of the image that appears in the dotted lines will be used as the thumbnail for the video.

If you are modifying a video and want to replace the current thumbnail, click the thumbnail to upload a new image.

If you don’t upload a thumbnail, the first frame from the video you upload will be used instead.

Staff

The staff members who provide instructions in the video.

Calories

The number of calories your clients will be able to burn when they complete the exercises specified in the video. This option is only available when you have set the Show Calories option to ON under your FitVID on Demand settings.

The number of calories the viewer will burn is displayed under the video on the Client Portal and Achieve Client App.

Levels

The difficulty level associated with the video. This option is only available when you have set the Show levels option to ON and created levels under your FitVID on Demand settings.

When you set a difficulty level for a video, the level is displayed under the video on the Client Portal and Achieve Client App.

Video Categories

The video category to which this video belongs. For example, a video named Yoga 101 would belong in the Yoga category you created.

Your clients can’t view your video unless you place it in at least one video category.

Selecting the video category determines which client types and client groups can access the video.

For more information, see Managing video categories.

Video Size

The file size of the uploaded video.

Tags

The tags associated with the video. Tags can be used to add keywords to your videos that describe the content. Clients can filter your videos using tags to find similar content. You can only add tags to your videos after creating them in your FitVID video settings.

Video Direct URL

The direct URL for the video. You can copy this link into your website or social media posts or share it through a direct message to redirect your clients to this video. If the video is restricted to certain Client Types, only these Client Types will be able to access the URL.

For more information on restricting videos, see Managing video categories.