Upload your virtual session recordings to FitVID on Demand from the Staff Back Office to share instructions or promotional content with your clients online. Once uploaded, you can edit, save, or delete the video at any time.
Clients can watch the uploaded video through the Watch Video tab on the Client Portal and Achieve Client App.
Key tips before you begin
Only .mov or .mp4 files are supported for video uploads.
Embed videos from supported third-party platforms: Youtube, Vimeo, and Wistia using <iframe>, and Les Mills using <script> tag.
For best compatibility, upload your videos in 1920×1080 resolution. Videos with lower resolutions may not fit the screen on all devices.
The maximum upload size of the video depends on your FitVID on Demand subscription plan. Optimizing your video before uploading it helps create smaller file sizes and prevents exceeding the upload limit.
The total number of uploaded videos, the video limit per location, and the total amount of storage used are shown on the Subscription Plan page.
Videos Uploaded represents the total number of published and unpublished videos across all locations.
Video Limit represents the maximum number of videos that a business can upload for each location.
Total Uploaded represents the total amount of video storage used.
Views and metrics for deleted videos are removed from the FitVID Metrics Summary Report or the FitVID Metrics Detailed Report.
Upload, embed, or modify a video
To upload, embed, or modify a video:
Open the App Drawer
then click View All > FitVid. To add a video to your library, click Upload Video and select Upload Video or Embed Video.
Select or drag the video file to upload the video or paste your video code in the field.
To edit an existing video, Search and click the video you want to edit.
Enter the video details and settings.
Select the Video Category.
Click Save.
Save a video to your computer
Note: Only videos uploaded to FitVID can be saved to your computer.
Open the App Drawer
then click View All > FitVid.
On the Videos page, Search and click the video you want to save.
Right-click on the video and select Save video as…
In the popup, select the folder where you want the video to be saved, enter the file name, and click Save.
Delete a video
To delete a video:
Open the App Drawer
then click View All > FitVid.
On the Videos page, Search and click the video you want to delete.
On the Change Video page, click the Delete Video.
In the confirmation popup, click OK.