To access the Reimbursement Payment Details Report, click the App Drawer button then click View All > Reports > Wellness Reports > Reimbursement Payment Details.
The Reimbursement Payment Details Report is a wellness program report that displays a list of clients, sorted by the details of their reimbursement requests. This report is only available to franchisee business accounts.
Headings in the Reimbursement Payment Details Report
Heading name | Descriptions |
Member | The name, email, and profile image of the client is listed in this column.
Relevant details about this client, such as pass status, waiver status, contract status, special notes, unpaid visits, and account balance will be noted here by small icons. Hover over any icon to learn more. |
Provider name | The name of the wellness program provider. |
Status | The status of the client’s reimbursement.
The possible statuses are: Active, Pending, Cancelled. and On Hold. |
Amount | The amount of the client’s reimbursement. |
Early Term Fee | The early termination fee for the client’s reimbursement. |
Admin Fee | The administrative fee for processing the client’s reimbursement. |
Member Fee | The member fee for the client’s reimbursement. |
Tax Amount | The amount of tax on the client’s reimbursement. |
Total Charged / Deposited | The total amount of money charged or deposited by the provider. |
Workout Month | The month for which the client will be reimbursed. |
Workout Year | The year for which the client will be reimbursed. |
Rebate Denied Reason | The reason why the client’s reimbursement was denied. |
Action | Click the Resubmit button |
Advanced filters in the Reimbursement Payment Details Report
Filter | Description |
Program Type | Determines which reimbursement to include in the report based on their reimbursement type. |
Rebate Year | Determines which reimbursement to include in the report based on the rebate year. |
Import Source | Determines which reimbursement to include in the report based on the source in which the payment was imported. |
Rebate Month | Determines which reimbursement to include in the report based on the rebate month. |
Provider | Determines which reimbursement to include in the report based on the wellness program provider. |