Before a staff member can be assigned to receive commission for a client’s purchase, you must enable commissions in your store settings and set up a commission pay rate for the staff member through their staff profile.
Caution: Commissions applied after a purchase is completed are irreversible. Incorrect commission rates will be reflected in your reports even if the sale is voided or refunded, and all payroll calculations will need to be manually adjusted.
The following staff reports will be affected:
To avoid this, double-check that each staff member’s commission pay rates are correct when you set a staff member’s pay rates.
Enable commissions
To enable commission for staff members, follow these steps:
Click the App Drawer button
then click View All > Setup > Store Configuration.On the Store Configuration menu, click Store Settings.
Under Staff Commission, enable one of the following options:
Allow staff members to manually apply commissions at checkout
This will allow staff members to receive commissions through the store, but the commission must be manually applied.
Apply automatic commissions for products and Purchase Options
This will allow commissions to be automatically applied to items during checkout. You will need to access the advanced settings of your products and Purchase Options to determine which staff members will receive commission whenever these specific products or Purchase Options are sold in the store. For more information, see Setting up automatic commissions.
Click Save.