You can set trackable pay rates for your staff members based on sales, services, or hourly work. Pay rates are set individually per each staff member but can be copied from one staff member to another for convenience.
Caution: Important Notes on Pay Rate modifications
If you need to change a staff member’s existing pay rate, you must create a new pay rate instead. Any changes made to an existing rate will update past payment reports (except for commission rates related to purchase payments). This means previous reports may be altered if the rate is changed.
Once a commission is applied to a staff member after a purchase, it can’t be reversed. Even if the sale is voided or refunded, the commission will still show up in your reports. This means payroll calculations will need to be manually adjusted.
The following staff reports will be affected:
Tip: To avoid issues, double-check that each staff member’s commission pay rates are correct when you set a staff member’s pay rates.
Add a new pay rate
To add a new pay rate for a staff member, follow these steps:
Click the App Drawer button
then click View All > Setup > Staff > Staff Members.Click the staff member whose pay rates you want to configure. Use the Search option or add filters to easily find them.
In the staff member’s profile, click Pay Rates.
Click Add new pay rate.
Select the type of pay rate you want to add.
Under Pay rate name, enter a name for the pay rate.
Configure the pay rate settings.
Click Add Rate.
Click Save.
Copy an existing pay rate
To copy an existing pay rate for a staff member, follow these steps:
Click the App Drawer button
then click View All > Setup > Staff > Staff Members.Click the staff member whose pay rates you want to configure. Use the Search option or add filters to easily find them.
In the staff member’s profile, click Pay Rates.
Click Copy from another staff member.
Under Staff member, select the staff member whose pay rates you want to copy
Under Pay rate, select each pay rate you want to copy.
Click Save.