When a transaction or another action can’t be performed using the QuickBooks integration by Finance, an error code is displayed. The following table provides a brief explanation of the different error codes.
Error code | Description | Definition |
1000000 | No suggestion found | This error message appears when the information provided cannot be verified. Please contact WellnessLiving Support to resolve this issue. |
1000004 | Invalid amount | This error message appears when the number entered in the [Product Service Amount], [Product Service QTY], and/or [Product Service Rate] column(s) is invalid. |
1000006 | Required values are missing | This error message appears when the information required to create checks in QuickBooks online is missing. |
1000007 | Invalid decimal value | This error message appears when an invalid decimal value is entered into a column. |
1000008 | Invalid date value | This error message appears when the number entered into a column is invalid. |
1000012 | Invalid email address | This error message appears when an incorrect email address is entered. To fix this issue, enter the email address in the format: [email protected]. |
1000013 | Required values are missing | This error message appears when the Display Name, First Name, and Last Name information required for creating employees in QuickBooks online is missing. |
1000016 | Duplicate name exists error | This error message appears when there is duplication of data. You can’t have a customer, employee, and vendor in QuickBooks with the same name. If you have an employee and vendor with the same name, change the name by adding “_1” at the end of the name. |
1000017 | Account with the same name already exist in QuickBooks | This error message appears when an account already exists in QuickBooks Online with the same account name but a different account number. |
1000018 | Given account does not exist on QuickBooks | This error message appears when the Account Name used for the transaction doesn’t exist on QuickBooks. To fix this issue, please run [Charts of Account] integration and resubmit this transaction. |
1000019 | The transaction was made using an invalid currency | This error message appears when the currency you have entered is different than the vendor’s default currency. You’ll need to change the currency in QuickBooks to match the vendor’s currency. You can also enable the Multi Currency feature in QuickBooks. |
1000021 | You need to choose a different account type for this transaction | This error message appears when you need to enter your deposit account information in the [Deposit To Account Name] field to complete the payment. |
1000022 | The line amount should be more than zero | This error message appears when a negative value has been entered in the [Amount] field. |
1000024 | There’s no apparent match for this customer | This error message appears when QuickBooks can’t find a customer with the name you’re searching for. |
1000025 | Required values are missing | This error message appears when there are no line details provided. To fix this issue, you need to map either the Category or Product/Service fields. |
1000026 | The transaction was made using an invalid currency | This error message appears when the currency you have entered is different than the vendor’s default currency. You’ll need to change the currency in QuickBooks to match the vendor’s currency. You can also enable the Multi Currency feature in QuickBooks. |
1000027 | A required parameter is missing | This error message appears when you’re missing information about a line item or expense. |
1000028 | The transaction amount (the sum of all the line amounts) must be 0 or greater | This error message appears you have entered a negative value in the Line Item Amount and Expense Amount. |
1000029 | We couldn’t find a product or service that matched the provided details | This error message appears when you enter an invalid name in the [Product/ Service Name] column. |
1000031 | There was no matching Account found | This error message appears when the expense account name in the [Expense Account Name] column is incorrect or invalid. |
1000032 | You need to choose a different account type for this transaction | This error message appears when the expense account name in the [Expense Account Name] column is incorrect or invalid. |
1000033 | The amount is missing from the request | This error message appears when the line item amount is missing for the specific line item. |
1000034 | The required parameter [Line Amount] is missing from the request | This error message appears when the line item amount is missing for the specific line item. |
1000035 | Your preferences for upload data may not be correct | This error message appears when your preferences for data upload in QuickBooks are not configured. To fix this issue, check your company settings in QuickBooks to make sure the preferences you need for uploading your data are enabled. For example, check if shipping and multi-currency settings are enabled. |
1000037 | We were not able to find a customer that matched the provided information | This error message appears when QuickBooks can’t find a customer with the name you’re searching for. |
1000038 | We were not able to find a vendor that matched the provided information | This error message appears when QuickBooks can’t find a vendor with the name you’re searching for. |
1000039 | Invalid Account Information | This error message appears when there’s no account associated with the item. |
1000041 | Required values are missing | This error message appears when the information entered in the [Name], [Account Type], and [Detail Type] columns that’s necessary to create a Chart of Accounts in QuickBooks Online is invalid. |
1000042 | The web site URL format is incorrect | This error message appears when the value in the [Website] column is incorrect. The correct website URL format in QuickBooks Online is ‘Create Your Free Website | Free Website Builder | Website.com . |
1000046 | Required values are missing | This error message appears when the information entered in the [Payment Date], [Bank Account Name], [Product Service/Category Name], [Product Service/ Category Amount], and [Product Service Qty] columns that’s required for creating checks in QuickBooks Online is missing. |