To access the Expiring Credit Cards Report, open the App Drawer then click View All > Reports > Clients > Expiring Credit Cards.
The Expiring Credit Cards Report is a client report that displays a list of clients with expiring or expired credit cards during the selected date range.
Summary cards in the Expiring Credit Cards Report
In addition to the summary cards listed in the table below, summary cards corresponding to any custom client types you have created will also be available.
Summary card | Description |
Total Credit Cards Expiring In Period | The total number of credit cards that are expiring during the selected date range. |
Active Pass Holder | The total number of credit cards associated to active pass holders that are expiring during the selected date range. |
Active Member | The total number of credit cards associated to active members that are expiring during the selected date range. |
Inactive Pass Holder | The total number of credit cards associated to inactive pass holders that are expiring during the selected date range. |
Inactive Member | The total number of credit cards associated to inactive members that are expiring during the selected date range. |
Prospect | The total number of credit cards associated to prospects that are expiring during the selected date range. |
Headings in the Expiring Credit Cards Report
Heading | Description |
Client | The client whose credit card is expiring.
Relevant details about this customer, such as pass status, waiver status, contract status, special notes, unpaid visits, and account balance, will be noted here by small icons. Hover over any icon to learn more. |
Location | The last location that the client visited. |
Last Visit | The name, date, time, and staff member of the last scheduled service the client attended at your business. |
Notes | The number of alerts on the client’s profile. Hover over the icon |
Card | The last four digits of the expiring credit card. |
Expires | The expiry date of the client’s credit card. |
Advanced Filters in the Expiring Credit Cards Report
Filter | Description |
Client Status | Determines which clients to include in the report based on whether they currently have an active Purchase Option. |
Client Groups | Determines which clients to include in the report based on their client group. |
Expired Credit Card | Determines whether to include credit cards in the report that are expired or close to expiration. |
Client Types | Determines which clients to include in the report based on their client type. |