The notifications a staff member receives are determined by the notification settings for their assigned staff role. However, you can override the notification settings for an individual staff member and select specific notifications to send to them.
To override a staff member’s notifications:
Click the App Drawer button then click View All > Setup > Staff > Staff Members.
Click the staff member you want to configure. You can use filters or the Search option to find them quickly.
Click the Notifications tab.
Set Override default notification settings to ON.
Set each notification the staff member should receive to ON.
Click Save.
Note: Confirmation messages can be reset at any time for a staff member by clicking the Reset confirmation messages button on their Notifications tab.