You can change the email address on a staff member’s profile. This email is used by staff to sign in to the Client Portal and Elevate Staff App and to receive staff notifications.
Note: If a staff member is registered with multiple businesses, updating their email in one business will automatically update it in all the businesses they’re in.
To change a staff member’s email address, follow these steps:
Click the App Drawer button
then click View All > Setup > Staff > Staff Members.
Click the staff member whose email you want to change. Use the Search or add filters to easily find them.
In the staff member’s profile, click the General tab.
In the Email field, enter a new email address.
Click Save.