The Self Check-In Web Kiosk allows clients to check themselves in to services or gym visits before a session begins if the self check-in policy is enabled for the business. Once clients have checked themselves in, they will be automatically marked as Attended on attendance lists and reports.
If the business has a compatible barcode scanner connected to the device used for the Self Check-In Web Kiosk and clients are allowed to check in using their client ID, clients can scan in using the barcode displayed on their Achieve Client App.
Note: If gym visits are offered at the business and a client has booked a service, both options will appear on the check-in screen. The client must check in to the appropriate service they are attending.
Check in with the Self Check-In Web Kiosk
To check in to a service or gym visit using the Self Check-In Web Kiosk, complete the following:
Enter your information in the Client ID, Email, or Phone number field. Depending on the number of applicable check-in options set up by the business, you might be limited to one or two check-in options.
If Client ID is accepted and a barcode scanner is set up, you can scan your key tag or barcode on the Achieve Client App.
Click Check in.
If multiple family members are associated with the credentials entered, select the client profile you want to check in to a service.
Locate the service you want to check in to and click Check in.
Check in successful: Depending on the business’s settings, either a message or a confirmation page will appear. If the confirmation page appears, it will display relevant information about the service, your account, and the Purchase Option used to attend the service, if applicable.
Check in unsuccessful: The reason your check-in was unsuccessful will be displayed. Clients can’t check in to a service if they don’t have the applicable Purchase Option for the service, they have any unpaid fees, self-check in isn’t allowed for the service, or the service requires staff approval and isn’t yet approved.
Click Check in to another service to check into a new service, or I’m done to return to the main check-in screen.