Thank you for choosing the White Label Achieve Client App, WellnessLiving’s customizable mobile app. This article outlines the process you’ll go through while your app is being developed. If you have not yet upgraded to the White Label plan, be sure to do so before continuing.
On average, it can take four to six weeks to fully set up your app. Please note that the timelines can vary depending on your business’s onboarding requirements, such as setting up your merchant processing, or your enrollment in the Apple Developer Program. Thank you for taking the time to work with us.
1. Prepare your app design
Our App Team will design an app for your business using your business’s logo and other images from your website. If your business doesn’t have a website, we’ll contact you by email to request these items.
2. Review your app design
To ensure you’re satisfied with the appearance of your app, our App Team will create a mock-up and invite you to review the design. After reviewing the design, you can request changes to the logo, images, or color scheme.
To confirm your preferences, or if you have any questions about the design of your app, you can email our App Team at [email protected].
3. Attend the Kick-Off Call
Your Onboarding Specialist will schedule a Kick-Off Call with an Achieve App Coordinator who will help you work through the next steps. On the call, the Achieve App Coordinator will provide you with details of prerequisite tasks you’ll need to complete before the team can start building the app. This includes enrollment to the Apple Developer Program, app description, design review and approval, and correctly setting up WellnessLiving for Android app approval.
After the Kick-Off Call is complete, the Achieve App Coordinator will send you a Kick-Off Call recap email which will include the information and instructions discussed during the call.
4. Enroll in the Apple Developer Program
For your app to be available to clients on the App Store, Apple requires that you create your own Apple Developer account. It may take one to four weeks for the Apple Developer account to be created and approved, depending on your enrollment type. For more information, see Enrolling into the Apple Developer Program as an organization or Enrolling into the Apple Developer Program as an individual.
We recommend that you begin the process after you receive the White Label instructions email. A Kick-Off call will also be scheduled with an Achieve App Specialist to ensure that you’re on track.
5. Invite WellnessLiving to your Apple Developer account
Sending WellnessLiving an invitation to your Apple Developer account is the most important step. Without this invitation, our team won’t be able to publish your app on the App Store and your clients won’t be able to download it. Instructions on how to invite WellnessLiving to your Apple Developer account will be provided in the Kick-Off Call recap email.
6. Launch your app on the App Store and Google Play
After completing all the steps above, our App Team will complete the app design and ensure your app is published on the App Store and Google Play within a week.
As soon as your app is live, we’ll share the URLs for your published app via email. You can then share these URLs with your clients through an automated marketing campaign or have your website administrator embed them on your website.