As a client, you can attend virtual services directly through the Client Portal or Achieve Client App with businesses using FitLIVE or a non-integrated virtual service provider. You can also attend virtual services using the virtual meeting link provided in their service notifications.
Desktop – Client Portal
To attend a virtual service using the Client Portal, complete the following:
On the top menu, click My Schedule.
In Upcoming Schedule, under Action, click the Join Session button next to the service you want to attend.
If the service hasn't started, the start time will display. Click the link to join at the start time and wait in the waiting room, refreshing the page as needed.
Mobile – Achieve Client App
Note: To attend a virtual service using the Achieve Client App, you must first download the Zoom app on your device.
To attend a virtual service using the Achieve Client App, complete the following:
Tap the My Schedule tab.
If you are attending a virtual class, you can instead tap Classes on the Book Now tab.
Tap the Join button next to the service you want to attend.
If you don’t have your first name, last name, and email address associated with your client profile, you will be directed to a Zoom sign up page. Submit the required information.
If the service hasn’t started, the expected start time shows. If it has, Zoom will launch and the session will begin.