Clients can sign up for a WellnessLiving account through the Client Portal, the Achieve Client App (White Label version), or by using a sign-up URL. During sign-up, they must provide personal information, accept the terms, and activate their account through the confirmation email. If not activated, the client profile won’t be created. Clients can also sign up using their Google or Facebook accounts.
Key tips before you begin
Be sure to provide your client with a Sign Up URL so they can access your signup page. A maximum of 20 clients can be signed up every 24 hours using this method.
The registration confirmation email can't be modified.
If a client signs up using their Facebook or Google account, a client profile will be created for them even if the client didn’t enter the required information at registration. The client will be prompted to enter the required information when they log in to the Client Portal or the Achieve Client App.
Sign up using the Client Portal
To sign up using the Client Portal, complete the following:
Open the Client Portal.
On the Sign in page, enter your First name, Last name, and Email address, or any custom fields required by the business.
Click Sign up. A registration confirmation email will be sent to your email address.
From your email inbox, open the activation email from WellnessLiving.
Click Activate Account.
On the Create My Account page, enter your information in the required fields and review the terms and conditions.
Required fields are marked with a red asterisk.
Under Signature Required, provide your digital signature.
Select the I agree to use Electronic Signatures
Click Create an account. Your account will be created, and you will be signed in.
Sign up using the White Label Achieve Client App
To sign up using the White Label Achieve Client App, complete the following:
Open the Achieve Client App on your mobile device.
On the login page, tap Sign up.
If your business uses the Basic version of the Achieve Client App, clients must sign up for your business using the Client Portal before they can sign in to your Achieve Client App.
Enter your First name, Last name, Email, and Password, or any custom fields required by the business.
Tap Sign up. A confirmation email will be sent to the address that was submitted.
If the email doesn’t appear in your inbox after five minutes, check your spam/junk folder.
In the email, tap Activate Your Account. Your account is activated, and you can now sign in with the email and password you provided during registration.
Sign up using a Sign Up URL
To sign up using a Sign Up URL, complete the following:
Open the provided Sign Up URL to visit the signup page.
On the Sign in page, enter your First name, Last name, and Email address, or any custom fields required by the business.
Click Sign Up.
A registration confirmation email message will be sent to the email address you entered above. Navigate to your inbox and open the email. If you don’t see the email message in your inbox, check your junk email folder.
Click Activate Account.
On the Create my Account page, enter your information in the required fields. Required fields are marked with a red asterisk.
Under Terms and Conditions, provide your digital signature:
Select the I agree to use Electronic Signatures checkbox.
Click Create my Account. Your account will be created and you’ll be signed in.