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Signing in and out of your Wellnessliving account as a client
Signing in and out of your Wellnessliving account as a client
Updated over 7 months ago

Clients can sign in to the WellnessLiving Client Web App or the Achieve Client App using their WellnessLiving account or a Google, Facebook, or Microsoft account, if it has already been connected.

For information about connecting social media accounts to WellnessLiving, see Client Web App: Connecting and disconnecting a client’s profile to their social media accounts.

For information about how staff members can sign in and out of WellnessLiving, see Signing in and out of WellnessLiving.

Sign in or out on:

Desktop – Client Web App

To sign in

  1. Using a supported browser, open the link to the Client Web App provided by the business you attend.

  2. Sign in to the Client Web App in one of the following ways:

    • Click Sign in with Google and enter the credentials for your Google account.

    • Click Sign in with Facebook and enter the credentials for your Facebook account.

    • Click Sign in with Microsoft and enter the credentials for your Microsoft account.

    • To sign in using your Wellnessliving account:

      1. In the Email field, enter the email address associated with your WellnessLiving account.

      2. In the Password field, enter the password for your WellnessLiving account.

      3. Click Sign in.

        • If you want the system to auto-fill your email address and password the next time you access the Client Web App, select the Remember me checkbox.

        • If you forgot your WellnessLiving password, see Resetting a forgotten password.

To sign out

  1. In the top-right corner, click your profile image.

  2. At the bottom of the flyout, click Sign out.

  3. If you’re signing out as a staff member, in the confirmation popup, click OK.

Mobile – Achieve Client App

To sign in

  1. Open the Achieve Client App on your mobile device.

  2. Sign in to the Achieve Client App using one of the following methods:

    • To sign in using your email address:

      1. Under Email, enter your email address.

      2. Under Password, enter your password.

      3. Tap Sign in.

    • To sign in with your Microsoft account:

      1. Tap Sign in with Microsoft.

      2. Tap Continue with Password and enter your password.

      3. Tap Continue.

    • To sign in with Facebook:

      1. Tap Sign in with Facebook.

      2. Tap Continue with Password and enter your password.

      3. Tap Continue.

    • To sign in with your Apple ID:

      1. Tap Sign in with Apple.

      2. Tap Continue with Password and enter your password.

  3. Tap Continue.

To sign out

  1. Tap the My Profile tab.

  2. In the top-right corner of the screen, tap Sign out.

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