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Signing in and out of your Wellnessliving account as a client

Updated today

Clients can sign in to the WellnessLiving Client Portal or the Achieve Client App using their WellnessLiving account or a Google, Facebook, or Microsoft account, if it has already been connected.

Sign in or out on:

Desktop – Client Portal

To sign in

  1. Using a supported browser, open the link to the Client Portal provided by the business you attend.

  2. Sign in to the Client Portal in one of the following ways:

    • Click Sign in with Google and enter the credentials for your Google account.

    • Click Sign in with Facebook and enter the credentials for your Facebook account.

    • Click Sign in with Microsoft and enter the credentials for your Microsoft account.

    • To sign in using your Wellnessliving account:

      1. In the Email field, enter the email address associated with your WellnessLiving account.

      2. In the Password field, enter the password for your WellnessLiving account.

      3. Click Sign in.

        • If you want the system to auto-fill your email address and password the next time you access the Client Portal, select the Remember me checkbox.

        • If you forgot your WellnessLiving password, see Resetting a forgotten password.

To sign out

  1. In the top-right corner, click your profile image.

  2. At the bottom of the flyout, click Sign out.

  3. If you’re signing out as a staff member, in the confirmation popup, click OK.

Mobile – Achieve Client App

To sign in

  1. Open the Achieve Client App on your mobile device.

  2. Sign in to the Achieve Client App using one of the following methods:

    • To sign in using your email address:

      1. Under Email, enter your email address.

      2. Under Password, enter your password.

      3. Tap Sign in.

    • To sign in with your Microsoft account:

      1. Tap Sign in with Microsoft.

      2. Tap Continue with Password and enter your password.

      3. Tap Continue.

    • To sign in with Facebook:

      1. Tap Sign in with Facebook.

      2. Tap Continue with Password and enter your password.

      3. Tap Continue.

    • To sign in with your Apple ID:

      1. Tap Sign in with Apple.

      2. Tap Continue with Password and enter your password.

  3. Tap Continue.

To sign out

  1. Tap the My Profile tab.

  2. In the top-right corner of the screen, tap Sign out.

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