WellnessLiving is optimized to work on most devices, but you may encounter performance issues on devices that don't meet our recommended system requirements. To ensure that WellnessLiving runs smoothly on your device, refer to the recommended system requirements below.
Note: Internet speed is affected by connection latency. If your latency is greater than 200 ms, webpages will take considerably longer to load and update. You may notice this on pages that update frequently, such as client check-in pages.
You can test your internet speed and latency (ping time) at www.speedtest.net.
Desktop
Component | Recommended | Minimum Requirement |
Processor | Intel Core i5 6600 or later, or AMD Ryzen 1700 | Intel Core i3 6100 or later, or AMD Ryzen 1600 |
Memory | 8GB of RAM | 4GB of RAM |
Supported browsers | The latest version of Google Chrome | The latest version of Google Chrome, Firefox, Microsoft Edge or Safari |
Monitor resolution | 1920 x 1080 or higher | 1600 x 900 or higher |
Internet speed | Download speed: 10 Mbps | Download speed: 2 Mbps |
Mobile
iOS requirements
The Achieve Client App and all WellnessLiving’s web apps require iOS 14.0 or higher. The Elevate Staff App requires iOS 11.2 or higher. They’re compatible with the following iOS devices:
iPhone 5S or later
iPad Air or iPad Air 2
iPad Mini 2 or later
iPad Pro (1st generation) or later
iPad (5th generation) or later
iPod touch (6th generation)
Android requirements
The Achieve Client App, Elevate Staff App, and all WellnessLiving’s web apps require Android 7.0 or higher.