33 articles
FAQ: Why can’t I void transactions?Troubleshooting guide for when users can't void a transaction because there is a minimum 24 hour limit.
How do I take a screenshot or screen video?
Which browsers does WellnessLiving support?
Why is my business name different in the Top Nav Bar?
How do you delete a staff member?
How do I book multiple clients into an appointment?
How do I merge client profiles?
How do I enable ClassPass in WellnessLiving?
How do you fix a membership that was canceled early?
What does the error message “Your session has timed out” mean?
How do I charge a client’s HSA or FSA account?
Why can’t I add a client to a class?
What’s the difference between a class and an event?
What do the icons on my attendance list mean?
Which countries can WellnessLiving accept credit cards from?
Why don’t my session passes display the correct number of total sessions?
Why am I told to update my payment information to avoid service interruption?
Can I import a MailChimp mailing list into WellnessLiving?
Why isn’t my product showing up in the store?
FAQ: FitVID on Demand
FAQ: Presence Websites
Why are Wellhub visits incorrectly marked as “booked”?
FAQ: Reports
FAQ: Finance
How to Contact Support FAQ
Submit feedback to WellnessLiving
FAQ: Wait lists
FAQ: Achieve Client App
WellnessLiving for Clients - FAQs
FAQ: FitLIVE
FAQ: Collections
FAQ: Message Center
FAQs - WellnessLiving Partner Program