Contests can be created from your leaderboard to track the number of rewards points earned by your clients during a specific period of time. By offering a prize to the winner of your contests, you can incentivize your clients to use your services and make purchases at your online store.
To learn how to reset the points earned during a contest, see Resetting all clients’ rewards points totals.
Note If the setting Don’t count points that are spent on prizes is selected for a contest, any rewards points that a client redeems will be subtracted from the rewards points they have earned during the contest. If the number of rewards points that the client redeems is greater than what they have earned during the contest, the client’s total will appear as a negative value on the leaderboard.
For example, if a client has earned 50 rewards points during the current contest but spent 100 rewards points they earned from previous activity, their total rewards points on the leaderboard will be -50.
View contests
To view your contests, follow these steps:
Click the App Drawer button
then click View All > Rewards > Leaderboard.Under View Contest, click the list to expand. Your contests are listed.
Create or modify a contest
To create or modify a contest, follow these steps:
Click the App Drawer button
then click View All > Rewards > Leaderboard.On the Leaderboard page, create or modify a contest:
To create a new contest, click Create New Contest.
To modify an existing contest, under View Contest, select the contest you want to modify from the list, then click the Edit
button.
Under Contest Title, enter the title of the contest.
Under Begin Date, select the start date of the contest.
Under End Date, select the end date of the contest.
To count only points that clients earn and not points that they spend during the contest, select the Don’t count points that are spent on prizes checkbox.
Click Save.
Remove a contest
To remove a contest, follow these steps:
Click the App Drawer button
then click View All > Rewards > Leaderboard.Under View Contest, select the contest you want to remove from the list.
Click the Delete
button. In the confirmation popup, click OK.