An unused drop-in session owned by a client can be deactivated by a staff member. When a drop-in is deactivated, its status is set to Inactive, and it can no longer be used to pay for services.
Inactive drop-ins can be reactivated provided the remaining session hasn’t been used.
Note: By default, a client’s Passes & Memberships page is filtered to only display active drop-ins. To display inactive drop-ins, you must manually change the filters on this page.
Deactivate or reactivate a drop-in
To deactivate or reactivate a drop-in:
On the Top Nav Bar, click the Search
button, enter the client’s information, and click their name to access their client profile.In the side menu, click Account > Passes & Memberships.
Select the drop-in from the list.
Under the Action column, click the More button
and select either Deactivate or Reactivate.