To access your gift cards, click the App Drawer 
, then click Setup > Store Configuration > Gift Cards
Understanding gift cards
Gift cards are a type of non-taxable voucher that can be sold in your store, through the Client Web App, the Elevate Staff App, the Achieve Client App, or a Presence custom website.
What you can do with gift cards
Gift cards can be used in a few ways to offer your clients more ways to buy from your business. The types of gift cards you can offer include:
Gift cards with set dollar values — Create and sell gift cards with prepaid dollar amounts (such as $10, $25, $50). Staff members and clients can customize the value at checkout, catering to individual preferences.
Gift cards with set services and products — Create and sell a variety of gift cards with a combination of services and products to suit your clients’ gifting needs. For example, you can create a Personal Day gift card that includes a 30-minute facial, a 30-minute massage, and a smoothie. Clients must be signed in to their profile to purchase gift cards with custom dollar amounts.
QUICK gift cards — Create a gift card with any combination of Purchase Options and products available in the store on the spot.
Key tips
Ensure clients can buy gift cards
Clients must be signed in to their user profile to purchase gift cards with custom dollar amounts. These types of gift cards can’t be sold through a Presence website, and guests who want to purchase them must have their profile activated and converted to a client profile. To purchase gift cards with custom dollar values, clients can sign in to the Client Web App or the Achieve Client App.
Taxes
Clients don’t pay tax when they buy gift cards. This is because tax is applied when they use their gift cards to buy products or Purchase Options, ensuring transparency and compliance.
Adding funds
Staff members and clients can’t load new dollar amounts onto gift cards that have already been sold to clients.
Refunding gift cards
After a gift card is sold, it can’t be refunded.