To access the Gift Cards by Location Report (Enterprise), click the App Drawer button then click View All > Reports > Enterprise Reports > Gift Cards by Location.

The Gift Cards by Location Report is an enterprise report that displays a list of purchased and redeemed gift cards in each Enterprise Location during the selected date range. The summary cards at the top of the page provide an overview of the key information in the report.

Summary Cards in the Gift Cards by Location Report

Summary cards	Description
Total Gift Cards	The total number of gift cards purchased during the selected date range.
Redeemed	The number of gift cards that were redeemed during the selected date range.
Not Redeemed	The number of gift cards that were active but not redeemed during the selected date range.
Expired	The number of gift cards that expired during the selected date range.
Deactivated	The number of gift cards that were deactivated during the selected date range.

Headings in the Gift Cards by Location Report

Heading	Description
Purchase ID	The purchase ID of the sold gift card, which can also be found on the gift card receipt.
Purchase Date	The date and time on which the gift card was purchased.
Send Date	The date and time the gift card was sent to the recipient. If the gift card was purchased by a walk-in and wasn’t sent via email, this column will be blank. Note: The send date may have a Failed status if the email failed to send. The send date may have failed if the gift card was printed instead of emailed. For more information, see Why aren’t clients receiving email or SMS notifications?.
Sale Location	The Enterprise Location where the gift card was sold.
Redemption Location	The Enterprise Location where the client redeemed the gift card.
Sender	The name, email, phone number, and profile image of the client who purchased the gift card is listed in this column. Client details, such as pass status, waiver status, contract status, special notes, unpaid visits, and account balance will be noted here by small icons. Hover over any icon to learn more. To remove these details and only display the client’s name, set the Display extended client details option to OFF when customizing the report view.
Recipient	If the recipient is already a client, their client information is displayed. Client details, such as pass status, waiver status, contract status, special notes, unpaid visits, and account balance will be noted here by small icons. Hover over any icon to learn more. To remove these details and only display the client’s name, set the Display extended client details option to OFF when customizing the report view. If the recipient isn’t a client, the email address for the recipient is listed. If the recipient is a guest, Guest appears in this column.
Gift Card Number	The ID number for the gift card.
Gift Card Type	The type of gift card. There are two types of gift cards: Dollar Gift Cards which contain a dollar value and Products and Services Gift Cards which contain set Purchase Options and/or services.
Gift Card Status	The gift card’s status is displayed in this column. The possible statuses are Redeemed by [name of client], Not Redeemed, Expired, and Deactivated. Notes: If the type of gift card is a Products and Services Gift Card, the Redeemed By [name of client] status is displayed when the gift card is applied to the client’s profile. If the type of gift card is a Dollar Gift Card, the Redeemed By [name of client] status is displayed when the gift card is used at checkout. If the gift card is redeemed by a guest, the Redeemed By [name of client] will display the name of the recipient entered when purchasing the gift card.
Redemption Amount	The dollar value that was used on a Dollar Gift Card the first time it’s been redeemed.
Point of Redemption	The area where the gift card was redeemed. The possible point of redemption areas are Online store, Client’s Profile, and Registration. Note: If the gift card is redeemed by a staff member through the Client Web App, the Achieve Client App, or the Elevate Staff App, the point of redemption is Online store.
Expiration Date	The expiry date of the gift card. If the gift card isn’t set to expire, this column will be blank.
Current Balance	The remaining dollar value of a Dollar Gift Card after it’s been redeemed. The remaining dollar value is updated every time the Gift Card is used. Note: If the type of gift card is a Products and Services Gift Card, this column will remain blank.
Sale Price	The price paid for the gift card.
What’s Included	The products and services or the dollar value included in the gift card at purchase.
Action	Click the Action button in this column to open the menu. From this menu, you can resend the gift card by email to the recipient, view the details of the gift card, or deactivate the gift card.

Advanced filters in the Gift Cards by Location Report

Filter	Description
Gift Card Status	Use this filter to determine which gift cards to include in the report based on whether they’ve been redeemed or not.
Gift Card Type	Use this filter to determine which gift cards to include in the report based on the type of gift card purchased.
Redemption Date	Use this filter to determine which gift cards to include in the report based on the date range during which they were redeemed.
Gift Card Value	Use this filter to determine which gift cards to include in the report based on the price range of the gift card.
Country	Use this filter to determine which gift cards to include in the report based on the country where the gift card was sold.
Region	Use this filter to determine which gift cards to include in the report based on the region where the gift card was sold.
State/Province	Use this filter to determine which gift cards to include in the report based on the state or province where the gift card was sold.
Sale Location	Use this filter to determine which gift cards to include in the report based on the location where the gift card was sold.