You can view a comprehensive log of the client’s activity on their client profile. Additionally, you can add rewards points for certain activities directly from the client’s Activity page. For more information, see Adding or removing rewards points from a client’s profile.
Search for a client using the Search button
on the Top Nav Bar.Click on the client’s name to open their profile.
In the side menu, click Activity. The User Activity list is displayed.
To filter the list for specific activities, click Show All and select an option from the list.
By default, activity from the client’s start date to the present date will be shown. To change the date range, click the data range filter, select a predefined date range or set a custom date range, and click Apply.
Attendance tracking entries on the Activity page will provide details about what services were affected and the clients and staff members involved, along with changes to attendance status, date, and location.
Icons on the Activity page
Activity | Icon | Description |
Attended |  | The client attended their scheduled session. |
Birthday |  | The client’s birthday. |
Early cancel |  | The client canceled their scheduled session before the cancellation deadline. |
Gym visit |  | The client checked in using a gym visit. |
Late cancel |  | The client canceled their scheduled session after the cancellation deadline. |
No-show |  | The client missed their scheduled session without canceling. |
Payment |  | The client made a purchase from your store or they were charged for an automatic payment. |
Prize redemption |  | The client redeemed a prize using their rewards points. |
Purchase Option transfer |  | The client’s Purchase Option was transferred to another client. |
Registration |  | The client registered with the business. |
Review |  | The client wrote a review. |
Reward points reset |  | The client’s reward points were reset. |
Service booking |  | The client booked a service or a staff member booked a service for the client. |
Wait list removal |  | The client was removed from the wait list for a service. |