This article describes all the settings available when you’re creating a class.
Note: Changing a class’s settings won’t apply changes to sessions of the class that have already been scheduled. Any upcoming sessions of the service that you’ve already scheduled must be canceled and scheduled again for the changes to apply.
Setting | Description |
Image | Click this field to change the image that will be used for this class. Be sure to follow the recommended image size and format. |
CLASS NAME | The name of the class. Your clients can see the name you enter, so it should be both descriptive and brief. This is a required field. |
BOOK NOW TAB | Your business’s book now tabs are listed.
Select one or more book now tabs to determine how the class will be categorized in the Client Portal. By default, the book now tab for classes is called Classes.
You can also complete the following actions:
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ACTIVE CLASS | Activates or deactivates the class. When this option is set to OFF, the class is deactivated and can’t be booked.
You can’t deactivate a class if sessions of it are scheduled. In this case, you must remove all sessions of the class from the schedule before you can deactivate the class. |
DESCRIPTION | A description of the class. Your clients can see the description, so it should be descriptive and brief.
Classes with an empty DESCRIPTION field won’t be displayed on Wellhub. |
SPECIAL INSTRUCTIONS | Any special instructions your clients need to know about the class. For example, you can use this field to instruct your clients to bring clean indoor shoes to a fitness assessment.
Special instructions can be added or changed on the Edit Schedule page and will take precedence over the special instructions added in the class settings. Special instructions added or changed after a class has been scheduled will apply to previously scheduled classes as well.
If the Only display special instructions to clients who have booked this class option is set to ON, the special instructions for a class will only be displayed to clients who are booked into the class. If set to OFF, the special instructions for a class will be displayed to all clients, regardless of whether they’re booked into the class. |
Manage Schedule | Allows you to edit the schedule for an existing class.
Note: Classes can span multiple days if a location’s business hours allow it. If you’ve set padding time for your service, keep in mind that padding time can roll over to the next calendar date, if needed. For more information, see Setting a location’s business hours. |
CALENDAR COLOR | The background color of the class as it appears on your internal schedule. Use this to make it easier to distinguish your services from one another, or to simply liven up your schedule. |
Capacity | The maximum number of people that can attend this event. The maximum value for capacity is 2048. |
Clients can use these Purchase Options | The Purchase Options that clients can use to book the class.
Click the Add button to add a Purchase Option clients can use to book this class.
Click the Remove button to prevent clients from using the Purchase Option to book this class. |
Set [Purchase Option] as the default Purchase Option when paying for this service | Allows you to select a default Purchase Option that will be used for the payment when a client books this class.
Note: If the Visit Session Value for this service is greater than one, then a session pass that only allows a single visit can’t be selected as the default Purchase Option. |
Purchase Rules | A setting that specifies how clients can pay for and enroll in this class. For more information, see Purchase rules. |
Taxes | Select whether taxes apply to this class. If you have configured taxes and taxes apply to this class, select each tax type that applies. |
In-person or Virtual Service | Determines whether your clients will attend the class in person at your studio or remotely via a FitLIVE service or non-integrated virtual service.
Notes
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Client Online Booking | A setting that specifies whether clients can book this class online. Select one of the following options:
Note: These settings won’t affect a client’s ability to view or check in to services when using the Attendance Kiosk or Self Check-In Kiosk. |
Staff Booking | The client types that staff members can book into this class.
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Prerequisites | A setting that determines whether clients must attend certain classes or events before booking this class. For more information, see Adding prerequisites to a class or event. |
Age Restriction | A setting that determines whether classes of this type are restricted to clients in a certain age range.
For more information, see Setting an age restriction for a service. |
Assets | An option that allows you to select whether assets are required for this class.
If assets are required, select Service requires assets, then select the required asset category from the list. If multiple assets are required, click the Add asset button and determine the settings for each asset.
You have the following options for each asset:
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Custom Business Policies | A setting that allows you to apply custom business policies, such as booking policies or automatic attendance tracking, to this class.
To apply custom business policies, set this option to ON. This will display the class-specific business policy settings.
Default settings are automatically pulled from your Business Policies page, so you only need to change the specific settings that you want to customize for this class.
For details on all the available options for class-specific business policies, see Business policy settings. |
QUICK Buy Settings | A setting that allows you to select whether QUICK Buy products are available for this class.
If you select QUICK buy products are available for this service, you can select which QUICK Buy products are available. For more information, see QUICK Buy. |
Take Notes | A setting that allows you to enable note-taking for this class. Select one of the following options:
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Visit Session Value | The session value of a single class of this type. This determines what constitutes a “session” when a client uses a session pass or membership to pay for the class.
A single class can be equal to one session, or a custom value of your choice. For example, you could make the class count as two sessions, and if a client uses a session pass to pay, it will remove two sessions from their pass. |
Notifications | An option that allows you to select whether clients and staff members will receive notifications for this class.
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Wellhub Integration | A setting that allows you to determine whether to enable Wellhub integration for this class. This option is only available after you’ve enabled Wellhub integration for your business. You must select one of the following options:
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QUICK Search Tags | The QUICK Search tags that apply to this class. In the list, select all the QUICK Search tags that apply. QUICK Search tags aren’t customizable.
QUICK Search tags help categorize your class for clients who are searching for new services on WellnessLiving Explorer. For example, if this is a bootcamp class, add both Strength and Conditioning, and Cardio Conditioning. If you’re offering a martial arts class, add Martial Arts.
If you’re offering a service that doesn’t fit into any of the available Quick Search tag options, choose the closest available option or leave this field blank. |
Revenue Category | The revenue categories assigned to this class. Click a revenue category to select or deselect it. You can select as many revenue categories as needed, edit or delete existing categories, or add new ones. |