An add-on product is a product in your store, such as a yoga mat, that’s offered to clients as an add-on when booking appointments.
A prepaid service add-on is an add-on product in your store, such as Botox, that’s tracked in the client profile after purchase. To track usage of these products, they must be set as add-ons for the desired appointments and set as used when the client attends the appointment. These products can be purchased at any time before the client attends the appointment.
Key tips before you begin
Prepaid service add-ons can only be setup if the Track product purchases and their usage as service add-ons over time store setting is enabled.
Add-ons included with appointments are displayed differently depending on the schedule view:
In the Calendar view, an icon
indicates any included add-ons.In the List view, the number of add-ons appears under the Add-Ons column, and you can hover over it for more details.
Set up an add-on product
To set up an add-on product, complete the following:
Click the App Drawer button
then click View All > Setup > Store Configuration > Products.
On the Products page:
To add a new product, click Add Product then enter the product details. For details about specific fields, see Product settings.
To make an existing product an add-on, click the product in the list.
To set up the add-on product as a prepaid service add-on:
Set Track quantity purchased and used on client's profile to ON.
Set up the product as an add-on:
Under Service Add-on, select Product is used as an appointment add-on.
Select the checkboxes next to all appointments that should have this product as an available add-on. To make the product available as an add-on for all appointments, select the Select All checkbox.
If the purchase of this product will add additional time to the appointment:
Click Add Additional Time to the right of the appointment.
From the lists, choose the amount of additional time this product will add to the appointment.
To select a new price for the product when purchased alongside the appointment:
Click Additional Cost to the right of the appointment.
From the lists, choose the new price for the product. This new price will ignore the original price of the product.
Click Save.