To access the Class Summary Report, click the App Drawer button then click View All > Reports > Attendance > Class Summary.

The Class Summary Report is an attendance report that displays a summary of classes that were scheduled, attended, booked, canceled late, or marked as no-shows during the selected date range. The summary cards at the top of the page provide an overview of the key information in the report.

Summary cards in the Class Summary Report

Summary card	Description
Services	The total number of classes scheduled during the selected date range.
Attended	The total number of classes that were attended by clients during the selected date range.
Booked	The total number of classes that have been booked for clients during the selected date range. After the scheduled time for an upcoming booked appointment has passed, it will move to either the Pending, Late Cancels, No Shows, or Attended summary card.
Late Cancels	The total number of clients marked as a late cancel during the selected date range.
Pending	The total number of clients who are expected to attend a class during the selected date range but have not attended the class yet.
No Shows	The total number of clients marked as a no show during the selected date range. No shows are clients who missed a class without cancelling it.

Headings in the Class Summary Report

Heading name	Description
Service Name	The name of the class.
Scheduled	The number of sessions of the class scheduled during the selected date range.
Attended	The number of clients whose attendance status for the class is Checked-in during the selected date range.
Booked	The number of classes that have been booked for clients during the selected date range. After the scheduled time for an upcoming booked class has passed, it will move to either the Pending, Late Cancel, No Show, or Attended column.
Late Cancels	The number of clients whose attendance status for the class is Late Cancel during the selected date range.
Pending	The number of unconfirmed clients that are expected to attend the class during the selected date range. Note: The status of the service type that is automatically assigned to clients after the scheduled time of a service has passed depends on the default status set in your business policy settings.
No Shows	The number of clients whose attendance status for the class is No Show during the selected date range.
Capacity	The total number of spots available in the class.
Utilization	The utilization percentage of the class indicates how full it is. This number is calculated by dividing the number of clients who attended the class by the total number of spots available in the class (the number in the Capacity column). If you are using the report to view a class that is scheduled to take place at a future date, the utilization percentage will be calculated using the number of clients who have booked the class.

Advanced filters in the Class Summary Report

Filter	Description
Staff	Determines which staff members to include in the report.
Check-in Status	Determines whether to include check-ins, late cancels, pending check-ins, or no shows in the report.
Start Time Range	Determines which classes to include in the report based on the specific time range during which they occurred.
Day of the Week	Determines which classes to include in this report based on the day(s) of the week they occurred.
Classes	Determines which classes to include in the report.
Locations	Determines which locations to include in the report.
Client Types	Determines which clients to include in the report based on their client type.
Include Empty Sessions	Determines whether to include classes with no attendees in the report.