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Check in with QUICK Auto Check-In

Updated this week

QUICK Auto Check-In allows you to check a client in to a booked service or gym visit from the Search bar in WellnessLiving. When connected to a barcode scanner, QUICK Auto Check-In enables front desk staff to easily manage check in for clients using a key tag or the barcode found on the Achieve Client App.

Key tips before you begin

  • When Enabling QUICK Auto Check-In, set the Client search field auto-focus value to 1 second to let clients scan in immediately after one another.

  • Clients with one booking are checked in automatically. For multiple bookings, staff must check them in manually from the client’s profile.

  • If there are no scheduled services for the day, but open gym visits are enabled, clients are checked in to the gym automatically.

Check a client in to a service using QUICK Auto Check-In

To check a client in to a service using QUICK Auto Check-In:

  1. Click Search on the top nav bar, enter a client’s information, and click their name.

    • Alternatively, if a barcode scanner is configured, you can scan the client’s key tag, or the barcode found on the Achieve Client App.

  2. Clients booked into a single service that day will be checked in automatically.

  3. For clients booked into multiple services that day:

    1. Under QUICK Check-in for Today, click Check-in or Check-in & Pay.

      • Check-in applies any valid Purchase Option the client has. If none are available, the client will be checked in as unpaid.

      • Check-in & Pay allows you to select an applicable Purchase Option and whether the client will be billed for the selected Purchase Option online or if they will pay in person.

Note: A sound will play to indicate if the QUICK Auto check-in was successful or if the check-in failed. The Self Check-In Kiosk audio settings are shared with QUICK Auto Check-In.

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